Shipping & Returns

Package shipping

As a general rule, packages are sent within 48 hours after receipt of payment, through UPS with tracking number and delivery without signature. If you prefer certified shipping via UPS Extra, an additional charge will apply. Contact us before requesting this option. Whatever form of delivery you choose, we will provide you with a link so you can track your order online.

Shipping costs include handling and packaging costs, as well as postal expenses. The handling costs have a fixed price, while the transport costs may vary according to the total weight of the package. We advise you to group all your items in one order. We can not combine two different orders, and the shipping costs will be applied for each one individually. We are not responsible for any damages that your package may suffer after shipment, but we do our best to protect all fragile items.

The boxes are large and your items will be well protected.

Our shipping service covers Peninsular Spain.

The cost of shipments is calculated based on the Peninsular area where the delivery will be made and the kilos of each of the orders:

RangeZone 1Zone 2Zone 3Zone 4Zone 5Zone 6Zone 7Zone 8Zone 9Zone B1Zone B2
0 - 2 kg 5,00 € 5,00 € 5,00 € 5,00 € 5,00 € 5,00 € 5,00 € 5,00 € 5,00 € 10,00 € 13,50 €
2 - 5 kg 5,00 € 5,00 € 5,00 € 5,00 € 5,00 € 5,00 € 5,00 € 5,00 € 5,00 € 10,00 € 13,50 €
5 - 10 kg 5,00 € 5,00 € 5,00 € 5,00 € 5,00 € 5,00 € 5,00 € 5,00 € 5,00 € 10,00 € 13,50 €
10 - 15 kg 5,00 € 5,00 € 5,00 € 5,00 € 5,00 € 5,00 € 5,00 € 5,00 € 5,00 € 10,00 € 13,50 €
15 - 20 kg 5,00 € 5,00 € 5,00 € 5,00 € 5,00 € 5,00 € 5,00 € 5,00 € 5,00 € 10,00 € 13,50 €
20 - 40 kg 6,50 € 6,50 € 6,50 € 6,50 € 6,50 € 6,50 € 6,50 € 6,50 € 6,50 € 13,00 € 20,00 €
40 - 60 kg 8,00 € 8,00 € 8,00 € 8,00 € 8,00 € 8,00 € 8,00 € 8,00 € 8,00 € 16,00 € 22,00 €
60 - 80 kg 9,50 € 9,50 € 9,50 € 9,50 € 9,50 € 9,50 € 9,50 € 9,50 € 9,50 € 18,00 € 22,00 €
80 - 100 kg 10,50 € 10,50 € 10,50 € 10,50 € 10,50 € 10,50 € 10,50 € 10,50 € 10,50 € 18,00 € 22,00 €
100 - 200 kg 12,00 € 12,00 € 12,00 € 12,00 € 12,00 € 12,00 € 12,00 € 12,00 € 12,00 € 18,00 € 22,00 €

TXOKO OSTATU: Free shipping from 100€
REST: Free shipping from 500€
*The transport prices are VAT included.


Zone 1: Álava, Navarra, La Rioja
Zone 2: Gipuzkoa, Bizkaia, Zaragoza
Zone 3: Burgos, Cantabria, Valladolid
Zone 4: Barcelona, Madrid, Valencia, Lleida
Zone 5: Asturias, Ávila, Castellón, León, Salamanca
Zone 6: Albacete, Alicante, Girona, Guadalajara, Huesca, Murcia, Palencia, Segovia, Soria, Tarragona, Teruel, Toledo, Zamora
Zone 7: Ciudad Real, A Coruña, Cuenca, Lugo, Ourense, Sevilla, Jaén, Pontevedra. 
Zone 8: Badajoz, Cáceres, Cádiz, Córdoba, Granada, Huelva, Málaga
Zone 9: Almería.
Zone B1: Palma de Mallorca
Zone B2: Ibiza, Menorca